Spend just £25.00 + VAT for free delivery - 14 Day 'No Quibble' Guarantee
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Spend just £25.00 + VAT for free delivery - 14 Day 'No Quibble' Guarantee 'Fax Shop' the one stop shop for all your facsimile needs. | About Us The Fax Shop, SDS Supplies Ltd, is a family concern, we have many years of experience advising on, buying, selling, repairing and maintaining fax machines, printers and multi-function machines and their consumables, since 1979 in fact.We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@faxshop.co.ukSDS Supplies Ltd, Registered Office, Richard House, Winckley Square, Preston, PR1 3HP, registered in England, company number 3202459, VAT number 674 6388 88. |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on the 'Buy Now' button to put items into the shopping cart. They can be easily removed later. After you have finished your selection click on 'checkout now' and you will be asked for a few details which we need to be able to satisfy your order. We accept credit/debit card payment. You may send your credit/debit card information via phone, fax, post or with confidence over the Internet using our secure server.You have 14 days from receipt of your order to change your mind for any reason and return the goods for a full refund (consumables must still be sealed). Your money will be refunded within 30 days. This does not affect your rights as a consumer. |
| Shipping And Handling All orders over £25.00 include delivery within the UK mainland. £3.00 will be added for orders under this value. Orders over 2kg (machines mainly) to Northern Ireland, Channel Islands, Isle of Man etc will have carriage added at cost. |
| Delivery Schedule All orders received before 4.00pm should be despatched the same day, orders received after 4.00pm may not be processed until the next working day. Your goods will normally arrive within 3 business days. In general, items under 2kg are sent by 'recorded delivery' post, anything heavier by courier. |
| Back Orders If your item is not in stock we will contact you with the approximate delivery date and the option to cancel your order if you would rather not wait. |
| Tax Charges All orders will have 17.5% VAT added. |
| Credit Card Security We use Actinic's secure payments system (part of the Creditcall payment system) to process our online credit & debit card transactions providing total peace of mind. Credit card information is not passed to us, so unless you place your order verbally with us, we do not have access to your personal details which are not held in clear text on any web site. |
| Guarantee We aim for total customer satisfaction. All products come with a 14 day no quibble guarantee. All we ask is that you take good care of the item and have retained ALL of the packaging, consumables (ink, toner etc) must still be sealed. Your money will be refunded within 30 days. This does not affect your rights as a consumer. This is in addition to any manufacturers warranty etc. |
| Reaching Us If you need to reach us please email info@faxshop.co.uk. Alternatively you can call 01704 565290, fax 01704 565277, or write to The Fax Shop, Coronation Works, 151a Upper Aughton Road, Southport, Merseyside, PR8 5NJ.Customer support and service is available Monday to Friday, 9.00am until 5.00pm. This is available on the above telephone and fax numbers (these lines are normal BT numbers and so normal national call rates apply) or by email at any time.In the unlikely event of a problem or complaint this will be handled by Mr S Scrivens, available on the above numbers and email address. Please be assured we do not want unhappy customers, therefore your problem or complaint will be handled in a fair and confidential way. It will be acknowledged within 5 days and resolved quickly, and certainly in not more than 30 days.Your contact for any matters concerning privacy is Mr S Scrivens, available during office hours on the above number and at the above address or by email sjs@faxshop.co.uk |
| Privacy Policy The Fax Shop does not disclose buyers information to third parties. We will use the information that we collect about you lawfully and according to the Which? Web Trader Code of Practice (we shall continue to abide by the code inspite of the scheme closure). We will not email you in the future unless you have given consent, which you can withdraw at any time. The type of information we will collect includes your name, address, phone number, email address and credit/debit card details. We will not collect sensitive information about you. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly. Information which we hold will be held securely in accordance with our internal security policy & the law. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. The information collected in this way could be used to identify you (but will not be). Your browser settings can be changed to prevent cookies. If you have any questions/comments about privacy you should contact Mr S Scrivens directly on 01704-565290 or sjs@faxshop.co.uk.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy All products come with a 14 day no quibble guarantee. This means you have 14 days from receipt of your order to change your mind for any reason and return the goods for a refund less the cost of collection, all we ask is that you take good care of the item and have retained ALL of the packaging, consumables (ink, toner etc) must still be sealed. Your money will be refunded within 30 days. This does not affect your rights as a consumer. |
Safe, Secure so Order With Confidence - 14 Day 'No Quibble' Guarantee
Spend just £25.00 + VAT for free delivery - 14 Day 'No Quibble' Guarantee
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